Monday, August 22, 2005

my n00b computer using friends and family

I have a few friends with computers. Any time there is a problem, I'm getting a phone call. Perhaps it might be the full moon, but I've spent my time this weekend fixing just about all of them.

My brother's girlfriend has a fairly new computer. This is my first time fixing their computer. She said it became very slow after she got DSL. Her AV hasnt been updated since March and she had no firewall, i wonder why it's so slow. I have a thread over on dslreports that has a couple of logs and a screenshot attached. Interesting case, but all is well now.

The hard-headed one, that likes to disable firewalls because it blocks them from going to some sites. I had to explain to him the firewall is doing it's job and the site you are trying to visit is not a safe place to go. He was hell-bent on going to that site and he got pwnd for it. Well he calls me yesterday because he just has to bring me the computer. Then he gets mad because he calls me 3 hours later after i've gone to sleep and thinks I'm avoiding him. I work the night shift people, when you call me at 4pm it's like calling me at 4am. Geesh. It seems i'm having to re-install all the security apps AGAIN since the viruses have totally phucked them up, and uninstall Kazaa again because they simply wont let it go. Perhaps the RIAA needs to come knocking on their $250,000 door to get them to leave it alone.

Then this morning I got one that takes the cake. A friend of mine works in a little record store. I've maintained their computers for about 4 years now. One of their computers took a dump for some reason, ntldr file was missing. This computer has XP. I was asleep all day on Saturday, sorry, couldnt help it, i was dead tired. So instead of getting the computer to me like I asked, the girl that works there decided to get some guy she knows to try and fix it. Know what he does? He brings a Windows 2000 cd, for a computer running XP, and tries to do....God knows what. I get there this morning and attempt to use the Recovery Console and notice 2000. wtf? this computer doesnt run 2000!! While in the recovery console, I do a "dir" on both the C: and D: drive. D: drive has everything there, but the C: drive is empty. So her friend essentially wiped the drive and now all of their work on C: drive is all but a memory. Maybe this time they will act on what I've been telling them all along about backing up their files.

This, my friends, is why I dont' fix computers for my family and friends for free. They are making me work too hard for free!!

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